- It is recommended applicants have with them a letter or file number from the requesting source, if applicable.
- All identification must be current and not expired.
- All digital fingerprinting requests for Canadian Citizenship must include a letter from Citizenship and Immigration Canada. This letter must include the address for third party results and should have a CIC file number, which will be included in your transaction. Please ensure this letter is available during the fingerprinting application session.
- Our experienced staff will be happy to assist in answering any questions.
Q: I need a security clearance.
A: There are 22 different types. Some usual types include; employment, volunteer, immigration, name change, record suspension, and vulnerable sector. What kind do you need?
Q: Where do my results go?
A: Depending on the transaction, the results can either go to the institution (employer) or to the individual’s home address.
Q: Can I use my screening done last year for my previous job?
A: No. Each screening is only valid for that transaction. Fingerprints are automatically purged in the system after 1 year.
Q: Do I need fingerprinting or just a Criminal Record Check?
A: Please review your instruction letter from your employer (if applicable). Mortgage brokers, insurance agents, liquor license, rental/strata agents, and realtor agents only need a Certified Criminal Records Check (CPIC).
Q: How long do results take?
A: CPICS are provided the same day if done in our office. If done online, the timeline is approximately 10 days. Fingerprinting results are approximately 10-14 business days.